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Everyone on our team has gone through a rigorous process to be here; portfolio evaluation, personal interview, trial shooting and one on one reviews, training weddings alongside experienced team shooters and then working through being a second shooter all the way up to lead. Every shooter has to meet certain criteria and skill sets to be with Symboll. Everything you see on our site is a representation of the results captured by our fixed team. We do not hire or assign random people. We are a tight knit crew. This is what enables us to have consistent and cohesive outcomes like what you see on our website (www.symboll.com).
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Once booked, you will receive a link to your personal customization portal. Here you will input any and all elements of your wedding that are most important to you; first dance, guests, vows, etc. You can add the feel or overall vibe you like; fun, upbeat, moody, cinematic. You will give direct references to our photo and/or video galleries on our site and the reasons why those ones caught your eye. You will have a library of music to choose the score to your video (or your own music). From these selections we see who on our team is the best match for your desired outcome and approach. Everyone on our team delivers the same level quality, so that is not in question. But we will always do our best to connect the best suited personality for your wedding day!
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Once booked, your personal client manager will reach out immediately. He is ready to answer any additional questions you have, give some tips and insights based on your comments and communicate with your planner as necessary. Based on your portal, he will give feedback and suggestions. All this information gets collected and added to your profile which your shooter(s) receive and are fully aware of on your wedding day. You will speak with your lead shooter(s) the week of your wedding to touch base and say hi. They will have already been given all the details of your full profile and requests and ready to go!
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You can use Affirm to finance your full wedding amount or apply it to one of the three payments outlined in our standard payment schedule. At checkout, you’ll have the option to pay with Affirm. Simply provide basic information to receive your rate and available payment options based on your credit. Affirm performs a soft credit check, so it won’t impact your credit score. If you choose to pay in six installments, Affirm offers 0% APR, with additional options available for up to 36 months at an APR based on your credit.
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The downpayment and deposit are to hold and secure your wedding date. We book up quickly and this deposit is non-refundable. This is industry standard both as a practice of precaution as well as sustainability.
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You are not only paying for the final feature film and hours the shooter is there. You are paying for the years of experience that shooter brings to the table. You are paying for the client management, personal assistance and insightful experience and support in the process through booking and leading up to the wedding, you are paying for the high calibre creative editor to sort through hours of your footage to make that final video just right based on your portal insights and their professional talent. The feature film looks amazing not by magic, but by the process, steps and skills that go into getting it there.
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We have been doing this for many years all throughout California. We have covered a lot of ground and it’s likely we have shot at your venue. That being said, even if we haven’t, it is part of our shooters skill set to be able to show up to any place any time and knock it out of the park. That is a very big part of what being a shooter is; the ability to adjust, pivot and make any circumstance work as seamlessly as possible - location doesn’t matter.
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Over our years of honing in our packages based on couples expressed wants, we found that they are not in high demand. We are happy shoot them, feel free to inquire (Engagements are shot Monday-Thursdays only. Weekends are for weddings!).
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Contractually 6-8 weeks. We will always do our best to over deliver and get it to you sooner. Off-season we can shave off a bit, busier times of year we usually have to max out.
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Travel fees are already included for; Los Angeles, New York, San Francisco, Napa, Palm Springs, Santa Barbara, Orange County, San Diego. Outside of those areas, travel fees may apply. Case by case.
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No. We have transparent pricing. What you see is what you get!
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Once you have paid your deposit to hold your date, the next payment is 35% of your remaining balance, and then the remaining balance up to two weeks prior to your wedding. You can pay via Credit Card, ACH, Apple Pay, Affirm and Klarna.
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Yes, you can! The balance must be paid off two weeks before your wedding day, but with Affirm, you can extend payments well beyond your big day. Our team is here to guide you through the process.
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We have been doing this a long time and have a very good understanding of what is most commonly an appropriate amount per package based on client feedback and satisfaction. All packages include hundreds of carefully selected and edited images for your final gallery.
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You have a selection of two Fine Art Album (20 pages, 10x10'). We have chosen, what we feel are, high quality product both inside and out. From your final private online gallery, you can directly select your album, prints, canvases, etc. For the album, there is an option to automatically generate the selection and layout of your gallery - which you can leave as-is or tweak as you like. Or you can fully customize every image and every page layout as you like.
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The number of images shown in each package, is how many final fully edited images you will receive in your personal online wedding gallery. Your editor will go through thousands of photos from your wedding day using their experienced eye to curate it down to the best selection that gives the overall feel of the day as a whole.
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We steer clear of odd number shooters for very specific reasons. First, it creates an unnecessary strain on the single shooter who will be expected to cover the same workload as the two shooter set. Second, a single shooter cannot be two places at once. There are many times throughout a wedding day when two separate events are happening in different locations simultaneoulsy. For example; first look/guests arriving, creative couples session/cocktail hour, bride prep/groom prep, just to name a few. In these instances the two shooter set can split up and cover both aspects, while the single shooter will be confined to one and thus giving uneven final coverage to you.
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Yes. Although, Film is a limited offering due to it’s specialized nature and thus the need for a specialized shooter capable of shooting Film properly. If you are interested, feel free to ask!
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Absolutely! Just say the word.
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Within our many years of documenting weddings, we have become well known for our open love approach. Anyone is welcome! Because of this, we have covered the majority of cultural weddings as well as many cross-cultural wedding combinations.
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We believe in results. We are not sticklers for specific brands. That being said, we do value consistency and continuity, and we find that much of our team tends to gravitate towards similar set ups including camera body types and lens selection. The only main fixed offering is RED which is a type of digital video camera used by the highest end industry professionals to shoot movies and commercials.